About Alphaeshop Ltd.

Alphaeshop Ltd. is one of Bangladesh’s leading e-commerce destinations for decorative ceiling fans and decorative lights, offering a carefully selected range of products that combine design, technology, quality, and functionality.

Alongside our core fan and lighting collections, we also offer a growing range of Home & Kitchen Appliances, making Alphaeshop a trusted destination for customers looking to upgrade their homes with modern and reliable products.

We work with renowned brands and focus on providing genuine products, competitive pricing, modern technology, distinctive designs, and dependable customer service. Customers can shop through our online platforms as well as our physical showrooms, giving them the flexibility to explore and purchase products in the way that suits them best.

Beyond retail and e-commerce, Alphaeshop also operates as a official Sole Distributor in Bangladesh for brands such as Qulik, Pakhtun, and Atomberg, helping genuine and quality products reach customers and resellers across the country through an expanding distribution network.

At Alphaeshop, our goal is not simply to sell products. We aim to provide products that add value, convenience, comfort, and style to everyday living-supported by reliable service before and after every purchase.

What Makes Alphaeshop Different

Our focus has always been on offering products that meet the expectations of modern customers.

We prioritize:

  • Genuine branded products

  • Decorative and modern product designs

  • Latest technology and innovative features

  • Competitive pricing

  • Reliable customer service

  • After-sales support

  • Convenient online and offline shopping

  • Nationwide product availability through our distribution network

Whether a customer is choosing a decorative ceiling fan, chandelier, lighting product, or home appliance, we strive to provide a dependable shopping experience from product selection to after-sales support.

Our Distribution Network

Alphaeshop Ltd. operates not only as an e-commerce and retail business but also as a official Sole Distributor for brands such as Qulik, Pakhtun, and Atomberg in Bangladesh.

Through our distribution and reseller network, we work to make genuine, innovative, and quality products more accessible to customers throughout the country.

Our experience in product distribution, retail operations, e-commerce, and customer service allows us to support both individual customers and business partners effectively.

Our Story

Alphaeshop began with a simple objective: to create a reliable destination where customers in Bangladesh could find quality products, modern designs, and dependable service in one place.

Over time, we identified a growing demand for decorative ceiling fans and lighting products that offered more than basic functionality. Customers wanted products that could become part of their interior design while also providing modern technology, efficiency, and reliable performance.

This helped shape Alphaeshop into a specialized destination for decorative ceiling fans and lights.

As the company continued to grow, we expanded our product portfolio to include Home & Kitchen Appliances and strengthened our e-commerce, retail, reseller, and country distribution operations.

Today, Alphaeshop continues to evolve with changing customer preferences, new technologies, and modern home trends while staying committed to the principles that started our journey - quality, reliability, service, and customer satisfaction.

Vision

Our vision is to become Bangladesh’s most trusted and preferred destination for decorative ceiling fans, decorative lighting, and modern home products.

We aim to continuously introduce innovative designs, newer technologies, and quality products while making them accessible to customers at competitive prices.

We envision Alphaeshop as a brand where customers can confidently discover products that improve both the functionality and appearance of their homes.

Mission

Our mission is to provide customers with a convenient, reliable, and satisfying shopping experience through a carefully selected range of genuine and quality products.

We are committed to:

  • Offering modern and innovative products

  • Maintaining competitive pricing

  • Ensuring genuine brand quality

  • Providing dependable customer support

  • Strengthening after-sales service

  • Expanding product accessibility throughout Bangladesh

  • Building long-term relationships with customers and business partners

Through continuous improvement in products, service, technology, and distribution, we aim to make Alphaeshop a trusted name for modern homes in Bangladesh.

Memberships

Alphaeshop Ltd. is associated with recognized industry organizations in Bangladesh, including:

E-Commerce Association of Bangladesh (E-CAB)
Bangladesh Electric Association (BEA)

These memberships reflect our commitment to responsible business practices and our continued involvement in Bangladesh’s e-commerce and electrical industry.

Genuine Products & Quality

Quality is one of the core priorities of Alphaeshop.

We focus on offering genuine branded products that meet our standards for performance, design, durability, and usability.

From decorative ceiling fans and lights to Home & Kitchen Appliances, we carefully select products that are relevant to the needs of modern households.

We also believe quality extends beyond the product itself. Accurate product information, customer guidance, warranty assistance, and after-sales service all contribute to the overall experience we provide.

Our commitment is simple: genuine products, dependable quality, and service,  customers can rely on.

24/7 Customer Support

Customer support is an integral part of the Alphaeshop experience.

Our support channels are available to help customers with product information, order-related queries, purchasing guidance, service requests, and other assistance whenever needed.

Whether a customer is selecting a product before purchase or requires assistance after receiving it, our team is committed to providing helpful and responsive support.

Customers can reach Alphaeshop through our website, social media platforms, messaging channels, and customer care hotline.

Fast & Reliable Delivery

We understand that safe and timely delivery plays a key role in a smooth online shopping experience.

Alphaeshop works with its delivery network and logistics partners to provide fast and reliable delivery across Bangladesh.

Our goal is to ensure that products are properly processed, carefully handled, and delivered to customers as efficiently as possible.

Where available, order tracking also helps customers stay informed about the progress of their delivery.

Customer Care & After-Sales Support

Our relationship with customers does not end when a product is sold.

Alphaeshop provides customer care throughout the buying journey - from helping customers understand products and choose the right option to assisting with warranty, service, and after-sales requirements.

Our customer care team works to address questions and concerns efficiently while maintaining clear and helpful communication.

We believe dependable after-sales support is essential for building long-term customer trust.

Our Customers, Our Priority

Our relationship with customers does not end when a product is sold.

We value every customer who chooses Alphaeshop and continuously use customer feedback to improve our products, services, shopping experience, and after-sales support.

Our objective is to build relationships that go beyond a single purchase. We want customers to return to Alphaeshop with confidence whenever they need decorative fans, lighting, appliances, or other products for their homes.

As customer preferences and technologies continue to evolve, Alphaeshop will continue introducing modern features, distinctive designs, user-friendly products, reliable performance, and competitive value.

For us, satisfied customers are not simply a measure of success - they are the foundation of our growth.

Contact Us

Have a question about a product, order, warranty, service, or after-sales support? Our team is here to assist you.

Customer Care: +8809638012500

You can also contact us through our website, social media channels, or visit one of our showrooms.

Banani Showroom

Point Eleven Building, 2nd Floor (Lift-2)
House-25, Road-11, Banani, Dhaka-1213

Mirpur Showroom

House-01, Road-09, Block-A
Mirpur-12, Dhaka-1216