11.11 Biggest Saving Offer - FAQ

During the promotional period, customers can enjoy FLAT 22% OFF on Qulik, Atomberg Fans, and selected new Qulik Lights.

The offer is available from 11th to 15 November 2026.

No. The FLAT 22% OFF is applicable only to selected new Qulik Lights. Selected products from the previous Qulik Light Collection are already available with discounts of up to 50%.

Customers can enjoy the applicable offer by ordering through any of the following methods:

• Order through the Alphaeshop website
• Order through Message or WhatsApp
• Order by Phone Call
• Purchase directly from an Alphaeshop Showroom

Delivery is completely FREE within Dhaka. For deliveries outside Dhaka, a delivery charge of BDT 200 will apply.

Yes. Customers outside Dhaka must make a minimum advance payment of BDT 500 to confirm their order. The BDT 500 advance payment is non-refundable.

Yes. Customers should receive or collect their product by 15th November 2026 to enjoy the promotional offer under the standard payment terms.

If a customer wants to receive or collect the product after the offer period ends, the full product amount must be paid in advance within the campaign period.

Customers may receive or collect their product within a maximum of 7 days after the campaign ends. If more than 7 days are required, the matter must be discussed with an Alphaeshop Manager.

Yes. Customers may book a product by making a partial advance payment. However, if the order is later cancelled, the advance payment will not be refunded in cash.

If a customer cancels an order after making an advance payment, the amount will be kept as Alphaeshop Store Credit. The credit can be used later to purchase another product from Alphaeshop.

Yes. Customers can enjoy the applicable discount and also receive the opportunity to win an assured gift through the Scratch Card offer.

No. After receiving the applicable discount, no additional discount from the Spin Offer will be applicable.